Privacy Policy

Effective Date: 1st November 2025

The Treatment Lab (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you access or use our platform, including online courses, PDFs, videos, and other Content (“Services”).

1. Information We Collect

1.1 Personal Information
We may collect the following personal information:

Name, email address, phone number
Payment details for subscription billing
Account credentials (username, password)
Course progress, quiz results, and interaction with the platform

1.2 Technical Information
We may collect information about your device, browser, IP address, and usage patterns for analytics and platform optimization.

1.3 Cookies & Tracking
We may use cookies, web beacons, and similar technologies to:

Improve user experience
Track course completion and platform engagement
Deliver targeted communications and marketing (if opted in)

2. How We Use Your Information

We use your information to:

Provide and manage your access to our Services
Process payments and subscription renewals
Communicate course updates, promotions, or technical notices
Analyze and improve the platform experience
Ensure security and prevent fraud or unauthorized access

3. Sharing Your Information

3.1 We do not sell or trade your personal information.

3.2 We may share information with trusted third parties only when necessary to:

Process payments (e.g., payment gateways)
Provide technical support or hosting services
Comply with legal obligations

3.3 We are not responsible for the privacy practices of third-party links, content, or tools accessed via our Services.

4. Security

4.1 We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

4.2 No system can be guaranteed 100% secure; by using the platform, you acknowledge inherent risks in transmitting information online.

5. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal information
Object to or restrict certain processing of your data
Withdraw consent to marketing communications
Request a copy of the information we hold about you

To exercise these rights, contact us at: [Insert Contact Email]

6. Retention of Data

We retain personal information only as long as necessary for:

Providing our Services
Legal, accounting, or reporting obligations
Resolving disputes or enforcing agreements

7. Children

Our Services are not directed at children under 18 (or applicable age in your jurisdiction), and we do not knowingly collect personal information from children.

8. Updates to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on the platform, and the effective date will be updated. Continued use of our Services constitutes acceptance of the updated policy.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: [email protected]